Privacy Policy
This Privacy Policy explains how Veyroom™ collects, uses, discloses, and protects personal information when you visit veyroom.com, purchase products, communicate with us, or interact with advertising and measurement technologies used in connection with our website.
Who Is Responsible for Your Information?
Veyroom™ is operated by Shenzhen Bojie Technology Co., Ltd.
We operate veyroom.com as an online retailer of pet home, pet furniture, accessories, and other everyday pet supplies.
This Privacy Policy applies to personal information processed through our website, customer service, online ordering activities, marketing communications, and advertising or measurement technologies used in connection with Veyroom™.
AppLovin
We use or may use AppLovin as a third-party advertising, attribution, measurement, analytics, and marketing technology provider in connection with veyroom.com and our advertising campaigns.
When AppLovin technologies are enabled, AppLovin may collect or receive information through technologies such as pixels, cookies, scripts, APIs, or similar technologies.
Depending on the integration, this information may include:
- IP address and general device information
- Browser type and operating system information
- Cookie, device, or advertising identifiers
- Referring pages and website interactions
- Product-page views and browsing activity
- Add-to-cart or checkout activity
- Purchase or conversion events
- Advertising attribution and campaign-performance data
AppLovin may process this information for purposes such as advertising delivery, interest-based advertising where permitted, advertising attribution, campaign measurement, fraud prevention, analytics, service improvement, and improvement of advertising technologies and services.
Where applicable law requires consent before non-essential advertising or measurement technologies are used, those technologies should only be activated in accordance with the user's applicable privacy and consent choices.
How We Handle Personal Information
01 Information We Collect
Depending on your interaction with Veyroom™, we may collect:
- Name, email address, telephone number, billing address, and shipping address.
- Order number, purchased products, quantities, transaction value, shipping details, return information, and refund information.
- Information you provide when contacting customer support.
- IP address, browser type, device information, referring URL, website activity, and cookie or similar technology identifiers.
- Marketing preferences and email-subscription status.
- Payment-related transaction information processed by Shopify and applicable payment providers.
Veyroom™ does not store complete credit-card or debit-card numbers on its own servers.
02 How We Collect Information
Information may be collected directly from you, automatically from your browser or device, or from service providers involved in operating our online store.
Sources may include Shopify, payment providers, shipping carriers, fulfillment providers, analytics providers, fraud-prevention services, customer-service providers, and advertising or attribution partners such as AppLovin.
03 How We Use Information
We may use personal information to:
- Process and fulfill orders.
- Process payments and refunds.
- Provide shipping and tracking information.
- Respond to customer-support requests.
- Manage returns, cancellations, and disputes.
- Prevent fraud and maintain website security.
- Operate and improve veyroom.com.
- Measure advertising performance and conversions.
- Provide advertising or marketing where permitted.
- Meet legal, accounting, tax, and recordkeeping requirements.
04 Cookies, Pixels & Similar Technologies
Veyroom.com and the services supporting our website may use cookies, pixels, scripts, APIs, server logs, and similar technologies.
These technologies may support website functionality, shopping-cart operation, checkout, security, fraud prevention, analytics, advertising, attribution, and campaign measurement.
When AppLovin integrations are enabled, AppLovin may use or access such technologies as described in the AppLovin section above.
Where required by applicable law, we provide a mechanism for users to make applicable choices regarding non-essential advertising and measurement technologies.
05 How We Share Information
We may share personal information with service providers where reasonably necessary to operate Veyroom™ and provide our services.
These providers may include:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Customer-service providers
- Security and fraud-prevention providers
- Analytics providers
- Advertising, attribution, and measurement providers including AppLovin
- Professional advisers
- Government or regulatory authorities where legally required
06 Sale, Sharing & Targeted Advertising
We do not rent personal information to unrelated third parties for their independent use.
However, certain uses of cookies, pixels, advertising identifiers, or advertising technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under certain U.S. state privacy laws even when money is not exchanged.
Where applicable, eligible users may request to opt out of applicable sale, sharing, or targeted-advertising activities.
To submit such a request, contact: service@veyroom.com .
07 Privacy & Consent Choices
Where required by applicable law, users may be provided with controls relating to advertising, analytics, cookies, pixels, or similar technologies.
Applicable privacy choices and recognized opt-out signals should be respected in accordance with applicable law and the technologies used on the website.
You may also contact us directly to request assistance with an applicable privacy choice.
08 Your Privacy Rights
Depending on where you live and applicable law, you may have the right to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of eligible information
- Data portability
- Opt-out of applicable sale, sharing, or targeted advertising
- Withdrawal of consent where processing relies on consent
- Appeal of certain privacy-request decisions where applicable
Privacy rights may be subject to verification, legal exceptions, and other applicable limitations.
09 Sensitive Personal Information
We do not intend to use AppLovin advertising technologies to collect or transmit sensitive personal information such as health information, precise geolocation, financial-account credentials, government identification numbers, biometric data, or other legally protected sensitive categories.
Customers should not send passwords, complete payment-card details, or similar sensitive credentials through customer-service email.
10 Children's Privacy
Veyroom.com is a general consumer retail website offering pet furniture, accessories, and pet supplies. It is not directed to children.
We do not knowingly use AppLovin technologies in connection with users who qualify as children under applicable law.
11 Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as order administration, customer support, accounting, taxation, fraud prevention, legal compliance, and dispute resolution.
12 Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
No internet transmission or electronic-storage system can be guaranteed to be completely secure.
13 International Processing
Veyroom™, Shopify, AppLovin, and other service providers may operate in different countries.
Personal information may therefore be processed outside the jurisdiction where you live, subject to applicable legal requirements and available safeguards.
14 Third-Party Services
Third-party platforms and services used in connection with veyroom.com may process information under their own privacy policies and terms.
We encourage users to review the privacy policies of applicable third-party services.
15 Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, technologies, advertising integrations, service providers, business practices, or legal requirements.
The current version will be posted on this page with an updated revision date.
Privacy Requests & Opt-Out Choices
Need to Exercise a Privacy Right?
Depending on applicable law, you may request access, correction, deletion, or applicable opt-out choices relating to sale, sharing, targeted advertising, or advertising technologies.