Terms of Use
These Terms of Use govern access to and use of veyroom.com, including website features, customer accounts, product content, customer-support tools, and other online services provided in connection with Veyroom™.
Rules for Using veyroom.com
The sections below explain how visitors and customers may use the Veyroom™ website, content, customer accounts, product information, and online services.
Website Operator
Veyroom™ and veyroom.com are owned and operated by Shenzhen Bojie Technology Co., Ltd.
References to “Veyroom™,” “we,” “us,” or “our” in these Terms refer to the store operator.
References to “you” or “your” refer to a visitor, customer, account holder, or other user of veyroom.com.
Acceptance of These Terms
By accessing or using veyroom.com, you agree to comply with these Terms of Use and applicable law.
If you do not agree to these Terms, please discontinue use of the website.
Purchases submitted through veyroom.com are additionally governed by our Terms and Conditions and other applicable store policies.
Eligibility
To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.
If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.
Permitted Website Use
You may use veyroom.com for lawful activities such as:
- Browsing Veyroom™ products and collections
- Reviewing product information, specifications, dimensions, materials, weights, and images
- Purchasing products for personal or lawful business use
- Managing an eligible customer account
- Reviewing order information
- Contacting customer support
- Accessing store policies and help information
Subject to these Terms, you are granted a limited, revocable, non-exclusive, and non-transferable permission to access and use the website for lawful purposes connected with our services.
Prohibited Uses
You may not use veyroom.com to:
- Violate applicable laws or regulations
- Commit fraud or submit false, misleading, stolen, or unauthorized information
- Attempt unauthorized access to accounts, systems, networks, or data
- Introduce malware, malicious code, automated attacks, or harmful technology
- Interfere with website security, operation, performance, or availability
- Scrape, crawl, copy, extract, or systematically collect website information using automated tools without authorization
- Unlawfully collect or use another person's personal information
- Infringe intellectual property, privacy, publicity, or other legal rights
- Misrepresent your identity or relationship with Veyroom™
- Use our website, brand, product imagery, or content for unauthorized commercial purposes
We may restrict website access, suspend account functionality, cancel an affected order, or take other reasonable action if prohibited activity is identified.
Intellectual Property
The Veyroom™ name, branding, logos, website design, graphics, photographs, videos, written content, product presentations, packaging presentations, original design concepts, product styling, decorative forms, and other original content are owned by, licensed to, or lawfully used by the store operator.
Protected content may not be copied, reproduced, republished, modified, distributed, manufactured, imitated, sold, or commercially exploited without appropriate authorization, except where applicable law permits.
Nothing on veyroom.com transfers ownership of Veyroom™ intellectual property or third-party intellectual property to a website user.
Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying, or commercially exploit distinctive Veyroom™ product designs, graphics, forms, or design presentations without authorization.
Accounts & Information Accuracy
Where customer-account or checkout features are available, you are responsible for providing current, complete, and accurate information.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.
Please contact us promptly if you believe your account, checkout information, or order information has been accessed or used without authorization.
Customer Reviews & Submitted Content
If veyroom.com allows customers to submit reviews, photographs, videos, comments, questions, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not violate another person's rights.
By voluntarily submitting content for publication, you grant Veyroom™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy .
We may decline, moderate, or remove content that is:
- Unlawful or fraudulent
- Threatening or abusive
- Misleading
- Infringing
- Spam or irrelevant advertising
- Containing inappropriate sensitive personal information
- Unrelated to the applicable product or service
Product Information
We make reasonable efforts to present website content and product information accurately.
Veyroom™ focuses primarily on Pet Home & Living, Pet Furniture & Accessories, and everyday pet supplies.
Our products may include pet beds, pet hideaways, cat furniture, pet feeders, pet steps, storage products, pet carriers, pet toys, pet booster seats, climbing accessories, and other home-focused pet products.
Depending on the applicable product, materials may include polyester fabrics, plush textiles, foam, PP fiber filling, engineered wood, bamboo, ceramic, stainless steel, sisal rope, ABS plastic, mesh, and metal hardware.
Product colors and material appearance may look different because of photography conditions, room lighting, screen brightness, device settings, and display calibration.
Minor differences in:
- Color tone
- Fabric texture
- Surface finish
- Stitching
- Wood or bamboo appearance
- Decorative details
- Assembly alignment
- Dimensions
- Weight
may occur within reasonable manufacturing tolerances and are not necessarily considered defects.
Product information may be corrected, clarified, or updated if an error, inaccuracy, or omission is identified.
Informational Content & Product Context
Veyroom™ products are presented primarily as pet furniture, pet home accessories, carriers, feeders, toys, storage, and other everyday pet supplies.
References to comfort, home organization, everyday pet spaces, interior styling, travel convenience, play, feeding routines, or similar themes describe intended product context and general consumer use.
Unless expressly stated and appropriately supported, website content should not be interpreted as veterinary, medical, therapeutic, diagnostic, or health-related advice or claims.
Veyroom™ products are not intended to diagnose, treat, cure, or prevent any disease, injury, behavioral condition, or other health condition.
Website information is not intended to replace veterinary, medical, legal, financial, safety, installation, or other qualified professional advice.
Third-Party Services & Links
Veyroom.com uses Shopify and may rely on third-party services for payment processing, fulfillment, shipping, analytics, customer support, communications, security, fraud prevention, advertising, attribution, measurement, and other business functions.
Veyroom.com may also contain links to third-party websites, platforms, applications, or services.
Third-party content, services, products, availability, security, privacy practices, and terms may be governed by the applicable third party's own policies and agreements.
A link to a third-party service does not necessarily mean that Veyroom™ controls or endorses every aspect of that service.
Additional information about personal information, analytics, advertising technologies, and AppLovin is available in our Privacy Policy .
Website Availability
We may reasonably update, maintain, modify, restrict, suspend, or discontinue parts of veyroom.com.
Temporary interruptions may occur because of:
- Scheduled or emergency maintenance
- Technical problems
- Security issues
- Third-party provider outages
- System updates
- Network disruption
- Circumstances outside our reasonable control
We do not guarantee that every website feature will always be available, uninterrupted, or completely free from errors.
Website Security
We use reasonable administrative, technical, and organizational measures intended to support website and information security.
However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure.
You are responsible for taking reasonable precautions when accessing veyroom.com, including protecting:
- Your device
- Your account credentials
- Your email account
- Your personal information
- Your payment credentials
If you receive a suspicious communication claiming to represent Veyroom™, contact us directly at service@veyroom.com .
Purchase Policies
Purchases submitted through veyroom.com are additionally governed by the following store policies:
If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.
Disclaimers & Limitation of Liability
To the extent permitted by applicable law, veyroom.com and its general informational content are provided without warranties beyond those expressly stated or legally required.
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.
Nothing in these Terms excludes or limits consumer rights, statutory warranties, remedies, or liabilities that applicable law does not permit to be excluded or limited.
Applicable Law & Disputes
These Terms of Use are subject to applicable law, including mandatory consumer rights that may apply based on the user's location, transaction, or relevant circumstances.
If a dispute arises, we encourage you to contact Veyroom™ customer support first so the matter can be reviewed and the parties can attempt to reach a resolution in good faith.
Nothing in this section prevents a user from exercising rights or remedies available under applicable law.
Updates to These Terms
We may update these Terms of Use when our website, technology, services, business practices, security requirements, store functionality, or applicable legal requirements change.
The current version will be published on this page together with an updated revision date.
Continued use of veyroom.com after an update is subject to the version then in effect, to the extent permitted by applicable law.
These Terms of Use primarily govern access to and use of veyroom.com. Purchases, payments, shipping, returns, refunds, and other transaction-specific matters are additionally governed by our Terms and Conditions and the applicable store policies.
Have a Website-Use Question?
Contact Veyroom™ customer support if you have questions about these Terms of Use, the website, a customer account, or an order. We aim to respond within 24 hours. Customer service is available from 8:00 AM to 10:00 PM Daily.
Contact & Business Information
The information below identifies the company responsible for operating Veyroom™ and veyroom.com.